FAQ

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1) Do I need an adhesive vignette / sticker in my windshield in addition to the digital vignette / route toll?

No. You no longer need a physical product after successful registration as a car driver. As a motorcyclist, you carry the registration confirmation with you. No adhesive vignette will be sent on our part either.

2) What is the difference between a digital route toll and a digital vignette?

On most freeways in Austria, passenger cars and motor homes up to 3.5t mtplm (maximum technically permissible laden mass) as well as motorcycles are subject to a vignette obligation. No separate toll products are required for trailers and caravans. For all vehicles (including motorhomes) over 3.5t mtplm, the toll is collected electronically on almost all freeways and expressways using the so-called GO-Box. On some alpine crossings, due to the high construction costs, an additional route toll applies. This must be paid in addition. On toll sections there is no vignette obligation.

3) When can I start driving after I have ordered and paid for my digital toll product?

After you have paid for your order, we will immediately start registering your license plates. This usually takes less than 5-20 minutes! After successful registration in the toll store, you will receive a registration confirmation with a QR code by mail. Your toll product is now valid and you can start driving! In the case of a digital vignette, your toll product is valid for the specified period; in the case of a digital route toll, it is valid for the selected number of routes.

4) Is it necessary to carry the registration confirmation when using the Austrian freeways?

A distinction must be made here between passenger cars and motorcycles. For motorcyclists, there is currently no possibility of automatic registration for digital route toll tickets. They must present the registration confirmation. Car drivers are not required to carry their tickets. However, we recommend that you carry it with you in the event of technical problems. This way, in case of doubt, you can prove that you have purchased a digital product. If you are unable to do so, you may be forced to pay for a single journey.

5) How does the digital vignette work?

The digital vignette is registered directly to your license plate. At the tollbooths, you can thus drive in the green marked toll lanes or also in the regular lanes. After matching your license plate, the barrier opens automatically.

6) How high is the fine without a vignette in Austria?

After you have paid for your order, we will immediately start registering your license plates. This usually takes less than 5-20 minutes! After successful registration in the toll store, you will receive a registration confirmation with a QR code by mail. Your toll product is now valid and you can start driving! In the case of a digital vignette, your toll product is valid for the specified period; in the case of a digital route toll, it is valid for the selected number of routes.